In preparation for their new office space, Suncorp recognized that they were not perceived as technology innovators and decided to take action. They embarked on a research mission to determine what their ideal technological infrastructure would look like, and then worked backward to identify which specific technologies would help them achieve that goal. Their ultimate objective was to create a system that could serve as the "brain" of their new building.
Suncorp had observed that there were numerous manual processes in place, and a vast amount of data was being generated, but very little of it was being used to derive meaningful insights.
A workplace application developed by NTT using the PlaceOS Platform. It's a completely custom solution that Suncorp uses to power all of the workplace needs. It handles all space booking, workplace wayfinding, space management, workplace occupancy, car park management, visitor management, locker management, mail & parcel tracking as well as reporting and analytics.
Utilizing a combination of authentication, active directory, occupancy sensors and wifi triangulation. PlaceOS is able to determine the use of meeting rooms in real time by cross referencing all of the above integrations as well as conditions determined by the organization as to whether or not the room is being used so that it can then release the room if it doesn’t meet occupancy conditions.
The following integrations, authentication, active directory, occupancy sensors and wifi triangulation provide PlaceOS with accurate real time information that is then used to determine whether or not a desk is in use. Once determined in use, if the conditions state that after 30 minutes no presence is detected then release that room.
PlaceOS uses BMS data to present that information in real time on map interfaces for users’ benefit. This information helps reduce complaints and raised tickets to Facilities Managers.
"Our market research led us to the conclusion that every product was years behind PlaceOS."